Privacy Policy

Effective Date: 13 Feb 2026

At Hair Valley, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website, make bookings, or purchase products and services.

Information We Collect

When you book an appointment or make a purchase, we may collect personal information including:

• Your name, email address, and phone number

• Appointment details or purchase history

• Payment information (processed securely via Shopify)

This information is used solely for business purposes, such as:

• Confirming appointments

• Processing orders and payments

• Providing relevant updates and promotions

How We Protect Your Information

Your personal data is stored securely and treated with strict confidentiality. We do not sell, trade, or share your information with third parties without your consent, except when required by law.

Cookies and Online Tracking

Our website may use cookies or similar tracking technologies to improve your browsing experience and analyze site performance. You can manage your cookie preferences through your browser settings.

Amendments to Terms

We reserve the right to modify these terms and conditions, including this Privacy Policy, at any time without prior notice. It is the responsibility of clients and customers to review the most recent version before using our services or placing an order. Continued use of our services or website indicates acceptance of any updates made.

Contact Information

If you have questions or concerns about our Privacy Policy, terms, or services, please contact us:

• Email: info@hairvalley.com.au

• Phone: 02 8084 6922

• Business Address: Shop 435, Level 3, Westfield Hurstville

Thank you for choosing Hair Valley for your haircare and beauty needs. We are dedicated to providing the highest standard of care, professionalism, and service to every client.